Policies & Procedures

Cancellations:

A $5.00 slot fee will apply for cancellations with at least 24-hour notice.
Cancellations made with less than 24-hour notice will incur a $20.00 fee.
"No Shows" are classified as missing a scheduled appointment without prior notice and will be charged the full session fee.
If you have more than 2 "No Shows" in a month, your slot will be opened to others, and you will forfeit your payment for the month. Please contact A Helping Hand Learning Academy to discuss this breach.
Cancellations due to inclement weather or personal emergencies will be reflected on next month's invoice.

Payment is due the week tutorials begin, and sessions are billed monthly.
A 3.5% + $0.30 processing fee (rounded to the nearest $1) applies to all credit card payments.
A 1.5% late fee will be applied monthly for overdue payments. If an invoice remains unpaid for more than a month, all sessions will be canceled, and the slot will be available for booking until payment is received.
Sibling discounts are available for multiple sessions per week per child. Please inquire for details.